Supon Singha is a certified Electronics & Telecommunication Engineer with over a decade of expertise in IT support, network management, and system optimization. He has contributed to major projects for Scotia Logic IT & Development and financial institutions like TD Bank, Scotiabank, and BMO. He is certified in CompTIA Cloud+, Cisco Certified Network Associate (CCNA), and the Google IT Support Certificate, providing him with solid expertise in technical support .Proficient in Microsoft 365, SCCM, Azure, Windows Server, and IT Help Desk tools like ServiceNow, Supon excels in troubleshooting, preventive maintenance, and network services. Known for leading migration projects, server installations, and POS upgrades, he consistently exceeds SLA targets while ensuring exceptional client satisfaction and operational excellence at Maple Blueprint.